Sales Support Representative - Residential

Ferguson PLC

Base: $19.65 - $31.41 ph; bonus/equity: eligible f...
3-5 years sales or customer service experience
Ability to use crm system and phone system
Strong skills for sales including upselling
Ferguson is a Fortune 500 company dedicated to making complex projects simple, successful, and sustainable for customers across various industries

Job Summary

  • Ferguson is a Fortune 500 company dedicated to making complex projects simple, successful, and sustainable for customers across various industries.
  • The role involves working closely with sales associates to determine the best products and solutions while ensuring personalized customer service through accurate quotations.
  • Associates enjoy a holistic benefits package including health, dental, vision, paid time off, life insurance, 401(k) match, and mental health coverage.

Matching Summary

Ferguson is a Fortune 500 company dedicated to making complex projects simple, successful, and sustainable for customers across various industries.

Salary

Base: $19.65 - $31.41 per hour; Bonus/Equity: Eligible for bonus or incentive plan; Benefits: Health, dental, vision, PTO, 401(k) match included

Skills & Requirements

Must-have

  • 3-5 years sales or customer service experience
  • Ability to use CRM system and phone system
  • Strong skills for sales including upselling
  • Quick response to customer needs
  • General digital literacy including Microsoft Office

Nice-to-have

  • Experience in plumbing, HVAC, or other trades
  • Highly motivated and customer service oriented mentality
  • Ability to build relationships with customers
  • Fast-paced environment adaptability
  • Proven track record of timely decision making

Key Requirements

  • 3-5 years of sales and/or customer service experience preferred
  • Trades experience (plumbing, HVAC) is a plus
  • No specific work authorization requirements mentioned

Work Rights

Not specified

Tailored Resume

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