Patient Services Coordinator - Sm1

mghihp.edu

Martha's Vineyard, MA, US
Base: $20.70 - $42.31phly; bonus/equity: not speci...
Fully remote
Appointment scheduling and coordination
Patient demographic and insurance verification
Customer service in healthcare setting
Mass General Brigham is a not-for-profit organization supporting patient care, research, teaching, and community service with a focus on high-performing teams driving medical discoveries

Job Summary

  • Mass General Brigham is a not-for-profit organization supporting patient care, research, teaching, and community service with a focus on high-performing teams driving medical discoveries.
  • The role involves routine administrative and clerical duties including scheduling, patient check-in/out, insurance eligibility checking, and providing excellent customer service to patients and referring physicians.
  • The organization offers competitive base pay, comprehensive benefits, career advancement opportunities, and recognition programs to support professional growth.

Matching Summary

Mass General Brigham is a not-for-profit organization supporting patient care, research, teaching, and community service with a focus on high-performing teams driving medical discoveries.

Salary

Base: $20.70 - $42.31/Hourly; Bonus/Equity: Not specified; Benefits: Comprehensive benefits and recognition programs

Skills & Requirements

Must-have

  • appointment scheduling and coordination
  • patient demographic and insurance verification
  • customer service in healthcare setting
  • use of Epic electronic health record system
  • data entry and computer proficiency
  • HIPAA confidentiality compliance

Nice-to-have

  • team collaboration skills
  • knowledge of referral triage processes
  • ability to handle high patient volume
  • strong communication and interpersonal skills
  • experience with Microsoft Outlook and Excel

Key Requirements

  • High School Diploma or Equivalent
  • 0-1 year customer service experience in contact/call center
  • 0-1 year experience in medical office or healthcare setting
  • Epic system experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter