Delivery/logistics Operations - Mandarin Speaking

HungryPanda

New York, NY, United States
On-site
Fluent in chinese and english
Delivery team recruitment support
Real-time delivery monitoring
Support the daily operations of the delivery team by optimizing processes and ensuring customer satisfaction

Job Summary

  • Support the daily operations of the delivery team by optimizing processes and ensuring customer satisfaction.
  • Assist in recruiting, training, and guiding delivery personnel while monitoring delivery processes to resolve driver issues.
  • Utilize backend system data analysis to track key metrics like delivery efficiency and propose strategic improvements.

Matching Summary

Support the daily operations of the delivery team by optimizing processes and ensuring customer satisfaction.

Skills & Requirements

Must-have

  • Fluent in Chinese and English
  • Delivery team recruitment support
  • Real-time delivery monitoring
  • Emergency issue resolution
  • Data analysis for optimization

Nice-to-have

  • Strong adaptability to emergencies
  • High stress tolerance
  • Cross-departmental collaboration
  • Customer satisfaction focus

Key Requirements

  • Fluency in written and spoken Chinese and English
  • Ability to commute to Brooklyn, Manhattan, or Queens on rotation
  • Strong communication and coordination skills with drivers and partners

Work Rights

Not specified

Tailored Resume

Cover Letter