Customer Journey Expert Paying

ING

Amsterdam, Netherlands
**
Knowledge of payment products
Experience with data analyses
Proven commercial experience
** ING is seeking a Customer Journey Expert to oversee payment-related products and processes within their Payments department, aiming to enhance customer experience through innovative mobile and web features. The ideal candidate will possess a strong understanding of the payment market, excellent problem-solving skills, and a proactive entrepreneurial mindset. The position offers competitive benefits, including hybrid working options, a 13th-month salary, and various leave days. **

Job Summary

  • As a Customer Journey Expert, you will take end-to-end ownership for payment-related products and processes.
  • You will work closely with multiple ING departments to improve customer experiences.
  • The role offers a supportive environment for professional development and work-life balance.

Matching Summary

Match Score: 75

** ING is seeking a Customer Journey Expert to oversee payment-related products and processes within their Payments department, aiming to enhance customer experience through innovative mobile and web features. The ideal candidate will possess a strong understanding of the payment market, excellent problem-solving skills, and a proactive entrepreneurial mindset. The position offers competitive benefits, including hybrid working options, a 13th-month salary, and various leave days. **

Skills & Requirements

Must-have

  • Knowledge of Payment Products
  • Experience with data analyses
  • Proven commercial experience
  • Ability to create roadmap and backlog structure

Nice-to-have

  • Entrepreneurial mindset
  • Strong problem-solving skills
  • International experience

Key Requirements

  • Bachelor's or master's degree
  • Fluent in English
  • Experience in implementing innovations

Work Rights

Not specified

Tailored Resume

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