Front Office Service

KION GROUP AG

Modena, Italy
Competitive salary; competitive benefits; not spec...
Not specified (assumed on-site based on job location).
2-3 years experience in structured roles
Fluent english language skills
Proficiency with microsoft office excel
KION GROUP AG is seeking a Front Office Service professional in Modena, Italy, to manage customer requests and oversee the repair and maintenance process, ensuring effective communication between clients and technicians. The ideal candidate should have a diploma, 2-3 years of relevant experience, and strong problem-solving skills, coupled with a good command of English

Job Summary

  • The role involves managing first-level customer relationships and coordinating the entire repair and maintenance process from opening to closing.
  • Candidates will coordinate between clients and external technicians while creating purchase orders and service reports using internal management systems.
  • The position offers career development opportunities, competitive compensation, and access to over 18,000 LinkedIn Learning resources.

Matching Summary

Match Score: 75

KION GROUP AG is seeking a Front Office Service professional in Modena, Italy, to manage customer requests and oversee the repair and maintenance process, ensuring effective communication between clients and technicians. The ideal candidate should have a diploma, 2-3 years of relevant experience, and strong problem-solving skills, coupled with a good command of English.

Salary

Competitive salary; Competitive benefits; Not specified

Skills & Requirements

Must-have

  • 2-3 years experience in structured roles
  • Fluent English language skills
  • Proficiency with Microsoft Office Excel
  • Automobile ownership required

Nice-to-have

  • Strong problem-solving capabilities
  • High stress resilience
  • Excellent communication skills
  • Planning and coordination abilities

Key Requirements

  • Diploma with 2-3 years of relevant experience
  • Good knowledge of English language
  • Basic computer system usage (Office/Excel)
  • Must be automobile owner

Work Rights

Not specified

Tailored Resume

Cover Letter