Senior Customer Experience Consultant

A.P. Moller - Maersk

Tokyo, Japan
Customer experience services
Applying technical discipline knowledge
Independent work within defined boundaries
Customer Experience includes roles that provide services to customers once they are onboarded in the Maersk environment

Job Summary

  • Customer Experience includes roles that provide services to customers once they are onboarded in the Maersk environment.
  • Professional stream includes individual contributors with main emphasis on applying technical/discipline knowledge rather than managing people to achieve results.
  • Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking.

Matching Summary

Customer Experience includes roles that provide services to customers once they are onboarded in the Maersk environment.

Skills & Requirements

Must-have

  • Customer experience services
  • Applying technical discipline knowledge
  • Independent work within defined boundaries
  • Practical methods and techniques
  • Solutioning through known alternatives

Nice-to-have

  • Coaching and mentoring staff
  • Influencing long term tactical decisions
  • Embracing different styles of thinking
  • Diverse and inclusive workplace

Key Requirements

  • Previous work experience in a related area
  • Practical knowledge via advanced education

Work Rights

Not specified

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