Alc Global Support

INGRAM MICRO

Not specified (assumed office-based given the nature of the role).
Internal user support for applications and hardware
Troubleshooting tracking log maintenance
Collaboration with network services teams
Ingram Micro is seeking an experienced professional for the Alc Global Support role, focusing on internal user support for computer applications and hardware. The ideal candidate will have extensive functional experience, including project management and problem-solving skills, to address complex technical issues

Job Summary

  • The role provides comprehensive support to internal users regarding computer applications, hardware, and system procedures.
  • Incumbents collaborate with network services and engineering teams to restore service and identify complex problems.
  • This position requires a recognized subject matter expert capable of managing large projects with limited oversight.

Matching Summary

Match Score: 85

Ingram Micro is seeking an experienced professional for the Alc Global Support role, focusing on internal user support for computer applications and hardware. The ideal candidate will have extensive functional experience, including project management and problem-solving skills, to address complex technical issues.

Skills & Requirements

Must-have

  • Internal user support for applications and hardware
  • Troubleshooting tracking log maintenance
  • Collaboration with network services teams

Nice-to-have

  • Strong coaching and delegation skills
  • Influence on policies and procedures
  • State of the art technical knowledge

Key Requirements

  • Four year college degree or equivalent experience
  • Minimum 8 years functional experience
  • Minimum 5 years position specific experience

Work Rights

Not specified

Tailored Resume

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