Sr. Ocean Business Support Specialist (bilingual English/korean)

Fnsinc

Carson, CA, United States
$70,000 - $90,000 py
On-site
Nationwide cargo operations leadership
Control tower activities
Operational visibility and execution
FNS, a logistics company with a focus on trust and teamwork, is seeking a bilingual Sr. Ocean Business Support Specialist to lead and optimize cargo operations nationwide. The role requires strong logistics experience, fluency in Korean and English, and a proven ability to manage operational challenges

Job Summary

  • Lead and optimize nationwide cargo operations, with a focus on Control Tower activities to ensure smooth, end-to-end operational visibility and execution.
  • Independently manage irregularities and delivery exceptions, including root-cause analysis and process improvement to prevent recurrence.
  • Health, Dental, and Vision PPO Insurance, Life, STD, LTD Insurance, 401(K) Plan, Paid Time Off, and additional paid time off are provided.

Matching Summary

Match Score: 85

FNS, a logistics company with a focus on trust and teamwork, is seeking a bilingual Sr. Ocean Business Support Specialist to lead and optimize cargo operations nationwide. The role requires strong logistics experience, fluency in Korean and English, and a proven ability to manage operational challenges.

Salary

$70,000 - $90,000

Skills & Requirements

Must-have

  • Nationwide cargo operations leadership
  • Control Tower activities
  • Operational visibility and execution
  • Root-cause analysis of exceptions
  • Claims process support and negotiation
  • Collaborative relationships with carriers
  • Workflow automation and system development

Nice-to-have

  • Trust, communication, team play, challenge, balance
  • Family-like working environment
  • Customer trust and growth
  • Nurturing talent and work-life balance

Key Requirements

  • Bachelor's degree in Business, Logistics, Supply Chain Management, or related field
  • Minimum 5 years of experience in logistics operations, freight forwarding, 3PL coordination, or cross-border fulfillment
  • Proven experience and understanding of U.S. transportation, shipping lines, and port operations
  • Strong track record in claims management
  • Demonstrated ability to analyze operational KPIs and performance metrics
  • Proven experience in managing collaborative relationships with shipping lines, motor carriers, and 3PL providers
  • Excellent problem-solving skills
  • Strong communication and leadership skills
  • Fluency in Korean and English is required

Work Rights

Not specified

Tailored Resume

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