Technical Support Specialist - Netapp

Arrow Electronics Inc

Portugal
Fully remote
Minimum 15 years netapp product support
Strong background in storage infrastructure platforms
Proficiency in portuguese, spanish, and english
This role delivers proactive and preventive support for NetApp systems on-premises or in the cloud

Job Summary

  • This role delivers proactive and preventive support for NetApp systems on-premises or in the cloud.
  • The successful candidate will serve as a technical advisor and point of contact for customers ranging from small businesses to global enterprises.
  • The position requires participation in an on-call rotation to ensure 24x7 service continuity.

Matching Summary

This role delivers proactive and preventive support for NetApp systems on-premises or in the cloud.

Skills & Requirements

Must-have

  • Minimum 15 years NetApp product support
  • Strong background in Storage infrastructure platforms
  • Proficiency in Portuguese, Spanish, and English

Nice-to-have

  • Familiarity with Azure, AWS, or Google Cloud
  • Understanding of ITIL and Agile methodologies
  • Ability to work independently in international teams

Key Requirements

  • Degree or equivalent training in ICT
  • 15+ years experience in NetApp support and administration
  • Trilingual proficiency (Portuguese, Spanish, English)

Work Rights

Not specified

Tailored Resume

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