Digital Workplace - Service Delivery Manager M/f

Airbus Operations SAS

Toulouse, France
Attractive salary; success + profit sharing scheme...
Hybrid (not specified but inferred from flexible working arrangements)
8+ years it service management experience
Deep knowledge of itil frameworks
Fluency in english and french languages
Airbus Operations SAS is seeking a Service Delivery Manager to oversee the operations of their collaboration solutions, focusing on email and Google Workspace platforms. The ideal candidate will have extensive experience in IT service management and a strong understanding of ITIL frameworks to ensure seamless communication across the organization

Job Summary

  • This role involves leading the industrialization and global stability of Email and Google Workspace platforms for a global aerospace leader.
  • The position requires defining and managing Service Level Agreements while overseeing cost optimization and continuous service improvement.
  • Candidates will benefit from unlimited access to over 10,000 e-learning courses and various employee stock purchase plans.

Matching Summary

Match Score: 85

Airbus Operations SAS is seeking a Service Delivery Manager to oversee the operations of their collaboration solutions, focusing on email and Google Workspace platforms. The ideal candidate will have extensive experience in IT service management and a strong understanding of ITIL frameworks to ensure seamless communication across the organization.

Salary

Attractive salary; Success and profit sharing schemes; Employee savings plan and stock purchase plan

Skills & Requirements

Must-have

  • 8+ years IT Service Management experience
  • Deep knowledge of ITIL frameworks
  • Fluency in English and French languages

Nice-to-have

  • Experience with Agile Scrum or SAFe methodologies
  • Contract management at autonomous level
  • Proficiency in German language

Key Requirements

  • Bachelor's or Master's Degree in Computer Science or related field
  • Minimum 8 years in large-scale enterprise IT Service Management
  • Professional negotiation-level fluency in English and French

Work Rights

Not specified

Tailored Resume

Cover Letter