Compliance Technical Consultant

Candescent

Fully remote
5+ years customer service experience
Collaborate with internal stakeholders
Fast-paced environment management
Candescent is seeking a Compliance Technical Consultant to join their Information Security and Compliance team in a fully remote capacity. The ideal candidate will have over five years of customer service experience, particularly in financial services or technology, and will be responsible for managing customer compliance inquiries and audits while ensuring high levels of service

Job Summary

  • This role is a critical part of the Candescent Information Security and Compliance team responsible for analyzing customer security and compliance inquiries.
  • The primary objective is to ensure customers receive the highest level of service while participating in customer audits in a timely manner.
  • The position requires working collaboratively with product, sales, engineering, and security teams to provide accurate information on security and compliancy.

Matching Summary

Match Score: 85

Candescent is seeking a Compliance Technical Consultant to join their Information Security and Compliance team in a fully remote capacity. The ideal candidate will have over five years of customer service experience, particularly in financial services or technology, and will be responsible for managing customer compliance inquiries and audits while ensuring high levels of service.

Skills & Requirements

Must-have

  • 5+ years customer service experience
  • Collaborate with internal stakeholders
  • Fast-paced environment management
  • Strong analytical problem-solving skills
  • Excellent English written verbal proficiency

Nice-to-have

  • Experience in fintech infosec fields
  • Interest in cybersecurity compliance
  • Understanding cloud technical products
  • Process improvement automation skills
  • Passionate customer service driven

Key Requirements

  • 5+ years experience in customer service role
  • College graduate or equivalent job experience
  • Must be legally authorized to work in the U.S. without sponsorship

Work Rights

Must be legally authorized to work in the U.S.

Tailored Resume

Cover Letter