Global Customer Hubs Assistant Manager - O2c Arabia
Unilever Com Br
Turkey
Order to delivery and collections processes
Operational kpis and service levels
Digital adoption and no touch operations
The Global Customer Hubs Team partners closely with Customer Operations and Customer Development to deliver end to end execution across Order to Delivery and Bill to Cash processes
Job Summary
The Global Customer Hubs Team partners closely with Customer Operations and Customer Development to deliver end to end execution across Order to Delivery and Bill to Cash processes.
The Global Customer Hubs Assistant Manager plays a critical role in driving operational excellence and performance governance across Arabia customer operations.
Unilever embraces diversity and encourages applicates from all walks of life!
Matching Summary
The Global Customer Hubs Team partners closely with Customer Operations and Customer Development to deliver end to end execution across Order to Delivery and Bill to Cash processes.
Skills & Requirements
Must-have
Order to Delivery and Collections processes
operational KPIs and service levels
digital adoption and no touch operations
performance management and governance
standardised ways of working
Nice-to-have
continuous improvement and performance excellence
solutions oriented mindset
talent catalyst
care deeply
focus on what counts
Key Requirements
Minimum 3 years of experience
Bachelor’s degree in Supply Chain, Engineering, Business, or a related field
Experience in performance management, governance, or transformation initiatives
Exposure to KPI management, productivity tracking, and FTE governance