Case Manager - Specialised Insurance

188

Sydney, Australia
Not specified; generous discounts from over 350 re...
Fully remote
Extensive customer service experience
Proactive claim management skills
Stakeholder liaison capabilities
This role involves managing a portfolio of physical and psychological claims while supporting injured workers through their recovery journey

Job Summary

  • This role involves managing a portfolio of physical and psychological claims while supporting injured workers through their recovery journey.
  • The company fosters a learning culture that invests in employee development and offers up to 3 days of work-from-home flexibility per week after month three.
  • Employees benefit from a diverse team culture, comprehensive wellbeing programs including gym memberships, and generous parental leave entitlements.

Matching Summary

This role involves managing a portfolio of physical and psychological claims while supporting injured workers through their recovery journey.

Salary

Not specified; Generous discounts from over 350 retailers; Entitlement to annual company incentive scheme plus salary reviews

Skills & Requirements

Must-have

  • Extensive customer service experience
  • Proactive claim management skills
  • Stakeholder liaison capabilities

Nice-to-have

  • Allied health or rehabilitation background
  • Empathetic and supportive approach
  • Strategic thinking and creativity

Key Requirements

  • Experience in allied health, rehabilitation, or disability support (advantageous)
  • Strong communication and active listening skills
  • Ability to build rapport and trust with clients

Work Rights

Not specified

Tailored Resume

Cover Letter