Job Summary

• This role is responsible for leading the day-to-day operation of a client-facing Service Desk while owning the underlying Atlassian service management platform.
• The position requires managing user access governance, onboarding new clients, and ensuring consistent incident communication and operational reporting.
• Candidates will benefit from a collaborative culture in central Copenhagen with hybrid work options, competitive pension schemes, and extensive social activities.

Matching Summary

Salary

Not specified; Benefits: Competitive pension scheme and health insurance; Perks: Breakfast, lunch, unlimited coffee & tea, Friday bars

Skills & Requirements

Key Requirements

• Strong experience in service desk management
• Hands-on Jira Service Management expertise
• Excellent English communication skills

Work Rights