Customer Support Agent-golf

021

Hourly rate: $21.00 - $25.00; benefits: medical + ...
Fully remote
Troubleshoot technology and software issues
Resolve golf data questions
Document incoming customer issues
As a Customer Support Agent you provide the initial Technical Support contact to the end-user

Job Summary

  • As a Customer Support Agent you provide the initial Technical Support contact to the end-user.
  • You will have an opportunity to work with end users to troubleshoot and resolve technology and software issues over the telephone, through email, and via a web-based remote desktop control tool.
  • We offer a highly competitive salary, comprehensive benefits including: medical and dental, vision, disability and life insurance, 401K, PTO, paid holidays, gear discounts and the ability to add value to an exciting mission!

Matching Summary

As a Customer Support Agent you provide the initial Technical Support contact to the end-user.

Salary

Hourly Rate: $21.00 - $25.00; Benefits: medical and dental, vision, disability and life insurance, 401K, PTO, paid holidays, gear discounts

Skills & Requirements

Must-have

  • Troubleshoot technology and software issues
  • Resolve Golf Data questions
  • Document incoming customer issues
  • Work with end users
  • MS Windows 7/8/10 Operating Systems

Nice-to-have

  • Strong customer-focused orientation
  • Ability to work with a team
  • Self-starter
  • Computer Networking Experience
  • Golf knowledge

Key Requirements

  • College level education in field related to Computers, Networking, or Golf
  • Work Experience in the Marketplace
  • Working knowledge of Android, iOS, database usage
  • Previous computer or customer support experience

Work Rights

Not specified

Tailored Resume

Cover Letter