Customer Relationship Representative

Porsche Novi

Novi, MI, United States
Cr process management
Customer follow-up calls
Coaching team members
Leading CR process management at assigned stores by observing, installing, and training approved processes

Job Summary

  • Leading CR process management at assigned stores by observing, installing, and training approved processes.
  • Call sales customers to follow up on their experience and satisfaction with their vehicle.
  • We are part of the Lithia Motors family, the fourth largest auto dealership group in the country with over 180 stores.

Matching Summary

Leading CR process management at assigned stores by observing, installing, and training approved processes.

Skills & Requirements

Must-have

  • CR process management
  • customer follow-up calls
  • coaching team members
  • Employee Satisfaction Survey administration
  • Performance Dashboard knowledge

Nice-to-have

  • drive to perform
  • excel and improve constantly
  • positive team environment
  • honest, simpler buying experience

Key Requirements

  • Available on Saturday

Work Rights

Not specified

Tailored Resume

Cover Letter