The role involves working with account managers and the technical community within clients to understand challenges, formulate solutions from Aspen's portfolio, and build business cases for client investment
Job Summary
The role involves working with account managers and the technical community within clients to understand challenges, formulate solutions from Aspen's portfolio, and build business cases for client investment.
Assignments are varied, including solving customer technical support problems, delivering training, providing pre-sales support, and contributing to department projects.
You will act as a business partner with the account team, drive improvement in Engineering software by providing customer feedback to R&D, and mentor junior engineers.
Matching Summary
The role involves working with account managers and the technical community within clients to understand challenges, formulate solutions from Aspen's portfolio, and build business cases for client investment.
Skills & Requirements
Must-have
Aspen Plus/Aspen HYSYS experience
Process modeling and simulation
Customer technical support
Pre-sales support
Customer consulting engagements
Nice-to-have
Innovative thinker
High initiative
Strong business acumen
Customer relationship skills
Work well in diverse teams
Key Requirements
8-18 years of experience
Bachelor's, Master's or Ph.D. in Chemical Engineering