Greet patients and visitors with positive demeanor
Answer telephone calls and forward messages
Maintain confidentiality of protected health information
The primary purpose of this position is to attend to and greet visitors while answering telephone calls within the Reception/Administrative area
Job Summary
The primary purpose of this position is to attend to and greet visitors while answering telephone calls within the Reception/Administrative area.
Employees must strictly maintain the confidentiality of all resident care information and report any suspected violations of protected health information.
This role requires basic knowledge of Microsoft Suite products and the ability to handle incoming and outgoing mail efficiently.
Matching Summary
The primary purpose of this position is to attend to and greet visitors while answering telephone calls within the Reception/Administrative area.
Skills & Requirements
Must-have
Greet patients and visitors with positive demeanor
Answer telephone calls and forward messages
Maintain confidentiality of protected health information
Manage visitor sign-in logs and mail handling
Schedule appointments and maintain meeting room bookings
Nice-to-have
Friendly and positive interpersonal communication style
Ability to work independently in a low noise environment
Experience with multiline phone systems and office equipment
Key Requirements
High school diploma or GED required
Previous administrative or receptionist experience preferred