Technicien Support Client H/f

Concentrix

Boulogne-Billancourt, France
Base: 32 k€; variable: 3 k€; total: 35 k€ gross an...
Hybrid (up to 2 days of remote work per week)
Professional english b2 level required
Experience in software or business support
Ability to diagnose software anomalies
Concentrix is seeking a Client Support Technician in Boulogne-Billancourt, France, to assist clients with software support in a hybrid work environment. The ideal candidate should have experience in customer support, particularly in software or business environments, and possess strong analytical and communication skills

Job Summary

  • The role involves supporting clients using cloud management software including ERP, accounting, HR, and payroll tools.
  • Candidates will handle customer inquiries via phone, portal, and chat while adhering to strict service level agreements.
  • The position offers a hybrid work model with up to two days of remote work after the training period.

Matching Summary

Match Score: 85

Concentrix is seeking a Client Support Technician in Boulogne-Billancourt, France, to assist clients with software support in a hybrid work environment. The ideal candidate should have experience in customer support, particularly in software or business environments, and possess strong analytical and communication skills.

Salary

Base: 32 K€; Variable: 3 K€; Total: 35 K€ gross annual

Skills & Requirements

Must-have

  • Professional English B2 level required
  • Experience in software or business support
  • Ability to diagnose software anomalies

Nice-to-have

  • Background in finance or logistics domains
  • Strong analytical and problem-solving skills
  • Experience with multi-site environments

Key Requirements

  • Minimum professional English proficiency (B2)
  • Prior experience in customer support roles
  • 7-month fixed-term contract availability

Work Rights

Not specified

Tailored Resume

Cover Letter