Senior Product Designer

Commonwealth Bank

Not specified
End-to-end product design experience
User research and discovery activities
Complex workflow and information architecture
Commonwealth Bank is seeking a Senior Product Designer for their CommSee team, focusing on enhancing customer service experiences. The role involves leading end-to-end product design in a collaborative environment, requiring strong communication, research, and design skills

Job Summary

  • This role involves leading end-to-end product design from problem discovery through solution delivery within the CommSee platform.
  • The successful candidate will partner with product managers and engineers to frame problems and define outcomes that improve customer experiences.
  • Joining a recently formed crew offers the opportunity to shape design practices and methodologies while working autonomously.

Matching Summary

Match Score: 85

Commonwealth Bank is seeking a Senior Product Designer for their CommSee team, focusing on enhancing customer service experiences. The role involves leading end-to-end product design in a collaborative environment, requiring strong communication, research, and design skills.

Skills & Requirements

Must-have

  • End-to-end product design experience
  • User research and discovery activities
  • Complex workflow and information architecture
  • Cross-functional collaboration skills
  • Design system proficiency

Nice-to-have

  • Ability to work through ambiguity
  • Influence without authority
  • Strategic thinking and vision articulation
  • Challenging stakeholders thoughtfully
  • Autonomy in evolving environments

Key Requirements

  • Proven experience delivering end-to-end product design
  • Strong skills in discovery and problem framing
  • Experience conducting qualitative and quantitative user research
  • Confidence designing complex workflows and interactions
  • Ability to work within a design system

Work Rights

Not specified

Tailored Resume

Cover Letter