Student Adviser

Central Queensland University

Bundaberg, QLD, AU
Base: $74,478 to $78,667 py; benefits: 17% super +...
On-site
Excellent customer service skills
Strong administrative experience
Knowledge of call centre techniques
Join our Student Service SPOT team, CQUniversity’s multi-channel student service centre, delivering support through phone, digital and face-to-face interactions

Job Summary

  • Join our Student Service SPOT team, CQUniversity’s multi-channel student service centre, delivering support through phone, digital and face-to-face interactions.
  • As the first point of contact for current and prospective students, you will provide support across phone, email and online platforms.
  • Be Rewarded with 17% superannuation, 5.4 weeks annual leave, and fantastic professional development opportunities.

Matching Summary

Join our Student Service SPOT team, CQUniversity’s multi-channel student service centre, delivering support through phone, digital and face-to-face interactions.

Salary

Base: $74,478 to $78,667 pa; Benefits: 17% superannuation and leave loading

Skills & Requirements

Must-have

  • Excellent customer service skills
  • Strong administrative experience
  • Knowledge of Call Centre techniques
  • Proficiency in information systems
  • Outstanding verbal and written communication

Nice-to-have

  • Thrives in a fast-paced environment
  • Understanding of diverse student needs
  • Contributes to a collaborative team

Key Requirements

  • Higher Education Worker Level 4
  • Must hold full rights to work in Australia

Work Rights

Not specified

Tailored Resume

Cover Letter