The Players Club Representative performs all applicable transactions and serves as Guest contact, including processing jackpots, cashing checks, and redeeming gaming tickets
Job Summary
The Players Club Representative performs all applicable transactions and serves as Guest contact, including processing jackpots, cashing checks, and redeeming gaming tickets.
Safeguard company assets, adhere to all player services policies and procedures, and maintain accountability for all funds entrusted.
Execute guest loyalty, relationships, and direct marketing programs while maintaining thorough knowledge of special events and promotions.
Matching Summary
The Players Club Representative performs all applicable transactions and serves as Guest contact, including processing jackpots, cashing checks, and redeeming gaming tickets.
Skills & Requirements
Must-have
Cash handling procedures
Guest loyalty programs
Fraud monitoring
Regulatory compliance
Customer service skills
Nice-to-have
Inclusive and fun work environment
Collaborative team spirit
Mature presence and confidence
Innovation and growth mindset
Key Requirements
High school diploma or equivalent
Cash handling and guest service experience preferred