Minor Hotels Australasia is seeking a Telemarketing Consultant for their Shanghai location. The role involves selling discounted holiday packages to potential guests via telephone with a focus on customer service and effective communication
Job Summary
The position is responsible for contacting potential guests by telephone to sell a discounted holiday package.
Employ an empathetic, listening, problem solving approach to overcoming objections and persuade the guests to attend the preview presentation.
Ensure all guests meet the qualifications and details of participation of each offer as set forth by AVC and ensure timely and accurate documentation of such.
Matching Summary
Match Score: 85
Minor Hotels Australasia is seeking a Telemarketing Consultant for their Shanghai location. The role involves selling discounted holiday packages to potential guests via telephone with a focus on customer service and effective communication.
Skills & Requirements
Must-have
contacting potential guests by telephone
sell a discounted holiday package
overcoming objections
persuade guests to attend presentation
follow a scripted presentation
Fluent in Mandarin
Nice-to-have
English and Cantonese speaking
personable and positive manner
work quickly and accurately
respond well to constant change
Key Requirements
High school or vocational secondary school above
Excellent customer service and selling skills
Previous telemarketing service and solution selling experience preferred