The Customer Banking Specialist position at Southsidecb in Newtown involves providing exceptional customer service in a retail banking environment. The role requires candidates to engage with customers, assess their financial needs, and promote banking solutions, all while adhering to the company's risk-adverse culture
Job Summary
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
As the Customer Banking Specialist in our Newtown Branch, you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
We’re determined to make a real difference for Aboriginal and/or Torres Strait Islander Peoples and you’ll be part of a community that’ll support you professionally and personally, every step of the way.
Matching Summary
Match Score: 85
The Customer Banking Specialist position at Southsidecb in Newtown involves providing exceptional customer service in a retail banking environment. The role requires candidates to engage with customers, assess their financial needs, and promote banking solutions, all while adhering to the company's risk-adverse culture.
Skills & Requirements
Must-have
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
Champion processes and procedures
Work in a busy retail environment
Nice-to-have
Financial services or hospitality background
Articulate financial terms clearly
Ask the right questions
Genuine interest in career growth
Improve financial wellbeing
Key Requirements
Proven experience delivering exceptional Customer Service
Excellent communication skills
Ability to work in a busy, commercial and driven retail environment