As a Digital Optimisation Manager, you’ll design and deliver best-in-class customer communications and experiences across our digital assets
Job Summary
As a Digital Optimisation Manager, you’ll design and deliver best-in-class customer communications and experiences across our digital assets.
You’ll use your digital expertise, analytical mindset, and customer focus to uncover opportunities that boost engagement while helping customers educate and protect themselves from scams and fraud.
We advocate and facilitate a culture of inclusion and respect, celebrating all cultures, abilities, genders, expressions of gender and sexual orientation.
Matching Summary
As a Digital Optimisation Manager, you’ll design and deliver best-in-class customer communications and experiences across our digital assets.
Skills & Requirements
Must-have
Digital optimisation skills
Customer journey mapping
Conversion optimisation platforms
Stakeholder management skills
Adobe Analytics expertise
Data-driven campaign segmentation
A/B testing using Adobe Target
Nice-to-have
Strong copy and written communication
Risk management awareness
Collaborative team environment
Customer-focused mindset
Experience with behavioural science teams
Flexible working options
Key Requirements
Experience with Adobe Target and Audience Manager
Proven stakeholder management and influencing skills