Xfinity Retail Service Associate

Sky (Comcast)

Port Charlotte, FL, United States
Base pyy: $15.00; bonus/equity: commission potenti...
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Customer experience
Mobile activation and troubleshooting
Technical support
** The Xfinity Retail Service Associate position at Comcast in Port Charlotte, FL, focuses on delivering exceptional customer experiences through mobile activation, troubleshooting, and operational support. Candidates should possess strong technical knowledge and customer service skills to assist customers with their mobile products and services. **

Job Summary

  • Supports the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities.
  • RSAs handle mobile activation, education, troubleshooting, and escalations while assisting with operational priorities.
  • Comcast brings together the best in media and technology and is a Fortune 50 leader driving innovation.

Matching Summary

Match Score: 75

** The Xfinity Retail Service Associate position at Comcast in Port Charlotte, FL, focuses on delivering exceptional customer experiences through mobile activation, troubleshooting, and operational support. Candidates should possess strong technical knowledge and customer service skills to assist customers with their mobile products and services. **

Salary

Base Pay: $15.00; Bonus/Equity: Commission potential for sales positions; Benefits: Best-in-class benefits package

Skills & Requirements

Must-have

  • Customer experience
  • Mobile activation and troubleshooting
  • Technical support
  • Operational priorities
  • Product and service education

Nice-to-have

  • Teamwork and collaboration
  • Enthusiasm for technology
  • Customer confidence building
  • Upselling accessories

Key Requirements

  • High School Diploma / GED
  • 0-2 Years relevant work experience

Work Rights

Not specified

Tailored Resume

Cover Letter