The Customer Care Associate is responsible for providing excellent service to customers and internal teams by managing the total order process and resolving inquiries
Job Summary
The Customer Care Associate is responsible for providing excellent service to customers and internal teams by managing the total order process and resolving inquiries.
The role involves partnering with multiple departments to ensure accurate order processing, compliance with regulations, and proactive communication with customers.
Fortive is a global industrial technology innovator with a diverse and inclusive culture focused on growth, learning, and continuous improvement.
Matching Summary
The Customer Care Associate is responsible for providing excellent service to customers and internal teams by managing the total order process and resolving inquiries.
Skills & Requirements
Must-have
Order management process
Customer service and support
Microsoft Office proficiency
Oracle and Salesforce experience
Bilingual in English and Polish
Logistics and shipping coordination
Nice-to-have
Positive, can-do mentality
Strong interpersonal communication
Good organizational skills
Self-starter and team player
Attention to detail
Key Requirements
Intermediate vocational degree/MBO
Familiarity with credit and collections processes
Proficient in English and Polish
Experience with Microsoft Office, Oracle, Salesforce