Technical Service Support Specialist

HITACHI GLOBAL AIR POWER US, LLC

Michigan City, Indiana, United States
Fully remote
Technical troubleshooting of electrical and mechanical systems
Ability to read and interpret schematics
Experience with industrial product manufacturing processes
Hitachi Global Air Power is seeking a Technical Service Support Specialist to provide remote technical support for their industrial products. The role involves troubleshooting, documentation, and collaboration with various departments, aimed at resolving technical issues effectively

Job Summary

  • The role involves providing technical phone support for Hitachi Global Air Power's C&I/Industrial Stationary products including installations, maintenance, and repairs.
  • Candidates will work with various departments to address field concerns and drive issues to timely closure while documenting service visits.
  • The position supports the Training Department through content development and product updates for customers, distributors, and employees.

Matching Summary

Match Score: 85

Hitachi Global Air Power is seeking a Technical Service Support Specialist to provide remote technical support for their industrial products. The role involves troubleshooting, documentation, and collaboration with various departments, aimed at resolving technical issues effectively.

Skills & Requirements

Must-have

  • Technical troubleshooting of electrical and mechanical systems
  • Ability to read and interpret schematics
  • Experience with industrial product manufacturing processes

Nice-to-have

  • Experience installing refrigerated and desiccant dryer systems
  • Demonstrated success in technical training of compressed air systems
  • Experience with centrifugal compressor commissioning

Key Requirements

  • 1 to 10+ years of technical troubleshooting experience
  • Exposure to industrial product manufacturing and processes
  • No visa sponsorship available

Work Rights

Not specified

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