Senior Manager, Wallet Operations

Western Union

Quezon City, Philippines
Not specified; performance incentive program/perfo...
Hybrid
Digital wallet functionality management
Chargebacks and dispute resolution leadership
Exception reporting framework development
This role focuses on overseeing and optimizing end-to-end payment processes including digital wallets, chargebacks, and settlements for a globally diverse FinTech organization

Job Summary

  • This role focuses on overseeing and optimizing end-to-end payment processes including digital wallets, chargebacks, and settlements for a globally diverse FinTech organization.
  • The ideal candidate will combine strong analytical skills with deep knowledge of payment systems to ensure seamless financial transactions and regulatory compliance.
  • Employees receive benefits including paid sick leave, HMO coverage with unlimited dependents, performance incentives, and hybrid working arrangements.

Matching Summary

This role focuses on overseeing and optimizing end-to-end payment processes including digital wallets, chargebacks, and settlements for a globally diverse FinTech organization.

Salary

Not specified; Performance Incentive Program/Performance Bonus available; Benefits include Paid Sick Leave, Vacation Leave, HMO coverage, Hybrid Working Arrangement

Skills & Requirements

Must-have

  • Digital wallet functionality management
  • Chargebacks and dispute resolution leadership
  • Exception reporting framework development
  • Payment systems and reconciliation expertise
  • Regulatory compliance and risk oversight

Nice-to-have

  • Change management experience
  • Process automation implementation skills
  • Cross-functional collaboration abilities
  • Proactive risk management approach

Key Requirements

  • Bachelor's degree in Finance or related field
  • 8+ years experience in payment operations
  • Leadership experience managing teams

Work Rights

Not specified

Tailored Resume

Cover Letter