DICK'S Sporting Goods is seeking a Retail Customer Service Specialist in Pooler, GA, to enhance customer experiences and support store operations. The role emphasizes providing excellent service, assisting with front-end operations, and fostering an inclusive environment
Job Summary
The role focuses on creating a hassle-free shopping experience by proactively approaching customers to understand their needs.
Employees serve as the primary liaison between customers and management while ensuring strong customer service standards are met at the front end.
The position requires upholding company merchandising standards and promoting loyalty programs, warranty sales, and credit card enrollments.
Matching Summary
Match Score: 85
DICK'S Sporting Goods is seeking a Retail Customer Service Specialist in Pooler, GA, to enhance customer experiences and support store operations. The role emphasizes providing excellent service, assisting with front-end operations, and fostering an inclusive environment.
Skills & Requirements
Must-have
Excellent customer experience delivery
Front-end operations management
Register coverage and cash handling
Team scheduling and workflow direction
Merchandising and presentation standards
Nice-to-have
Inclusive and diverse workforce mindset
All-hands-on-deck team approach
Product knowledge in sports equipment
Training new teammates on programs
Key Requirements
Prior retail sales or cashier experience preferred