Field Support Specialist - Knoxville, Tn

Antech

Knoxville, TN, US
Base: $58,600-$69,000 annually; bonus/equity: not ...
**
Hardware and accessory installation
Software connectivity support
End-user hands-on training
** Antech is seeking a Field Support Specialist based in Knoxville, TN, to provide installation, onboarding, training, and ongoing support for its veterinary diagnostic products. The ideal candidate should have technical experience, preferably in veterinary medicine, and possess strong interpersonal skills to ensure effective customer relations. **

Job Summary

  • The Field Support Specialist role supports field sales by providing installation, onboarding, training, and integration support for Antech's diagnostic products and services.
  • Responsibilities include hardware and accessory installation, software connectivity, end-user training, and ongoing relationship management with veterinary clinic customers.
  • Antech offers an industry-competitive benefits package including PTO, Medical, Dental, Vision, Life Insurance, Disability, 401(k) with match, and tuition reimbursement.

Matching Summary

Match Score: 75

** Antech is seeking a Field Support Specialist based in Knoxville, TN, to provide installation, onboarding, training, and ongoing support for its veterinary diagnostic products. The ideal candidate should have technical experience, preferably in veterinary medicine, and possess strong interpersonal skills to ensure effective customer relations. **

Salary

Base: $58,600-$69,000 annually; Bonus/Equity: Not specified; Benefits: Industry competitive benefits package

Skills & Requirements

Must-have

  • hardware and accessory installation
  • software connectivity support
  • end-user hands-on training
  • customer relationship management
  • technical documentation delivery
  • troubleshooting system performance

Nice-to-have

  • empathetic and caring support
  • customer retention focus
  • team player attitude
  • independent judgment application

Key Requirements

  • 4+ years relevant technical experience
  • BS/BA degree preferred or equivalent experience
  • Previous veterinary medicine background preferred
  • Previous customer service experience preferred
  • Intermediate Microsoft Office Suite knowledge
  • Basic computer network knowledge

Work Rights

Not specified

Tailored Resume

Cover Letter