Pt Constituent Services, Community Aide (ncs) - Mayors Office Of Correspondence And Constituent Services

Baltimore City

Baltimore, Maryland, United States
Hourly: $15.00 - $28.80; hiring range: $15.00 - $2...
Excellent customer service skills
Strong writing and communication abilities
Microsoft outlook word excel sharepoint proficiency
The position serves as a liaison between constituents and city agencies to satisfy requests and inquiries on behalf of the Mayor

Job Summary

  • The position serves as a liaison between constituents and city agencies to satisfy requests and inquiries on behalf of the Mayor.
  • Employees receive comprehensive benefits including medical, dental, vision, life insurance, and wellness programs.
  • The role requires managing constituent information in a tracking database while handling ceremonial documents and mail processing.

Matching Summary

The position serves as a liaison between constituents and city agencies to satisfy requests and inquiries on behalf of the Mayor.

Salary

Hourly: $15.00 - $28.80; Hiring Range: $15.00 - $21.90; Benefits: Medical, dental, vision, life, FSA

Skills & Requirements

Must-have

  • Excellent customer service skills
  • Strong writing and communication abilities
  • Microsoft Outlook Word Excel SharePoint proficiency

Nice-to-have

  • Knowledge of Baltimore City history and culture
  • Ability to work in fast-paced environment
  • Experience with diverse community groups

Key Requirements

  • Bachelor's degree preferred or equivalent combination
  • Two years of relevant experience required
  • Must pass criminal background check and six-month probation

Work Rights

Not specified

Tailored Resume

Cover Letter