Job Summary

• OneOncology is positioning community oncologists to drive the future of cancer care through a patient-centric, physician-driven, and technology-powered model to help improve the lives of everyone living with cancer.
• The Support Service Specialist II is responsible for centralized functions within the Patient Access Center, including initiating prescription prior authorizations, processing medical records requests, responding to patient portal messages, and triaging inbound clinical calls.
• This position contributes to a positive patient experience by providing clear and courteous communication while maintaining confidentiality and adhering to HIPAA regulations.

Matching Summary

Skills & Requirements

Key Requirements

• High school diploma or GED
• 2-5 years professional experience
• Clinical training with chart reading ability
• Ability to type minimum 40 words per minute
• Knowledge of medical terminology
• Maintain patient confidentiality
• HIPAA compliance adherence

Work Rights