Base: $37.91 hourly; bonus/equity: not specified; ...
Guest check-in/check-out
Reservations management
Cashiering duties
The Overnight Front Office Agent will provide hotel support and service in accordance with Aman’s Core Ambitions, Purpose, Brand Pillars, Values, Competencies and Spirit
Job Summary
The Overnight Front Office Agent will provide hotel support and service in accordance with Aman’s Core Ambitions, Purpose, Brand Pillars, Values, Competencies and Spirit.
This role involves performing all overnight front office duties including guest check-in/check-out, reservations, guest profile management, and cashiering to ensure a seamless Aman New York experience.
Aman offers competitive benefits including international career opportunities, comprehensive health benefits, a Safe Harbor 401K Plan, complimentary stays at other Aman properties, and wellness events throughout the year.
Matching Summary
The Overnight Front Office Agent will provide hotel support and service in accordance with Aman’s Core Ambitions, Purpose, Brand Pillars, Values, Competencies and Spirit.
Salary
Base: $37.91 hourly; Bonus/Equity: Not specified; Benefits: Comprehensive health benefits, 401K plan, complimentary stays, discounts, wellness events
Skills & Requirements
Must-have
Guest check-in/check-out
Reservations management
Cashiering duties
Opera PMS knowledge preferred
Windows, Word, Excel, PowerPoint proficiency
Overnight shift work
Guest profile management
Nice-to-have
Multi-lingual communication skills
Positive and engaging personality
Ability to handle guest requests calmly
Attention to detail
Organized and time management skills
Discretion with confidential materials
Fast paced environment adaptability
Key Requirements
1 year luxury hotel experience
Graduate of Hotel School or College Degree preferred