Customer Banking Specialist - Burwood

Commonwealth Bank

Burwood, Australia
Not specified; not specified; not specified
Part time (22 hours per week, predetermined schedule)
Proven experience delivering exceptional customer service
Excellent communication skills in financial terms
Ability to work in busy commercial retail environment
The Commonwealth Bank is seeking a part-time Customer Banking Specialist for their Burwood branch, emphasizing exceptional customer service and financial advice. The role requires strong communication skills and the ability to assess and meet customers' banking needs while promoting digital solutions

Job Summary

  • As the public face of CommBank, you will deliver a seamless banking experience to over 10 million personal and small business customers.
  • You will have in-depth conversations with customers to support their overall banking needs including Home Loans, Business Banking & Financial Advice.
  • The role involves completing Financial Health Checks to assess customers' financial needs and identify any changes while championing a risk-adverse culture.

Matching Summary

Match Score: 85

The Commonwealth Bank is seeking a part-time Customer Banking Specialist for their Burwood branch, emphasizing exceptional customer service and financial advice. The role requires strong communication skills and the ability to assess and meet customers' banking needs while promoting digital solutions.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • Proven experience delivering exceptional Customer Service
  • Excellent communication skills in financial terms
  • Ability to work in busy commercial retail environment

Nice-to-have

  • Chinese language skills highly desirable
  • Genuine interest in building a career with CommBank
  • Holistic solutions for customer financial wellbeing

Key Requirements

  • Part Time Roster availability (22 hours per week)
  • Experience in Financial Services, Retail or Hospitality
  • Ability to articulate financial terms clearly

Work Rights

Not specified

Tailored Resume

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