Personal Banking Associate Trainee

TD

North York, Canada
$45,700.00 - $61,000.00 cad; not specified; not sp...
Customer service transactions
Digital banking education
Problem resolution
TD Canada Trust is the frontline of TD Bank, striving to build deep and long-lasting relationships with customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions

Job Summary

  • TD Canada Trust is the frontline of TD Bank, striving to build deep and long-lasting relationships with customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.
  • In this role, you will engage customers in day-to-day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions, while understanding customer needs and guiding them to the right contact person.
  • TD is committed to providing fair and equitable compensation opportunities, growth opportunities, and skill development, with a total rewards package including base salary, variable compensation, health and well-being benefits, savings and retirement programs, and paid time off.

Matching Summary

TD Canada Trust is the frontline of TD Bank, striving to build deep and long-lasting relationships with customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.

Salary

$45,700.00 - $61,000.00 CAD; Not specified; Not specified

Skills & Requirements

Must-have

  • Customer service transactions
  • Digital banking education
  • Problem resolution
  • Branch operations support
  • Regulatory compliance

Nice-to-have

  • Think like a customer
  • Act like an owner
  • Innovate with purpose
  • Execute with speed
  • Positive work environment

Key Requirements

  • High School diploma and/or 1+ years of relevant experience
  • Investment Funds Canada (IFC) or equivalent – post-appointment within 6 months
  • Proficiency in MS Office, branch software, and internet
  • Knowledge of banking solutions and processes
  • Strong administration, organizational, planning, and time management skills

Work Rights

Not specified

Tailored Resume

Cover Letter