The University of Miami is seeking a full-time Insurance Verification Representative to work remotely, primarily responsible for verifying insurance eligibility and benefits, ensuring patient satisfaction, and facilitating authorization processes. The ideal candidate should possess strong communication skills, relevant experience, and the ability to work effectively under pressure
Job Summary
Accounts are completed in a timely manner in support of patient satisfaction and allow for referral and authorization activities prior to the patient’s date of service.
Verification of eligibility and benefits via RTE in UChart, online insurance websites, telephone or other source of automated services.
Communicates with patients and/or departments regarding authorization denial and/or re-direction of patients by health plan or PCP office.
Matching Summary
Match Score: 85
The University of Miami is seeking a full-time Insurance Verification Representative to work remotely, primarily responsible for verifying insurance eligibility and benefits, ensuring patient satisfaction, and facilitating authorization processes. The ideal candidate should possess strong communication skills, relevant experience, and the ability to work effectively under pressure.
Skills & Requirements
Must-have
Verify insurance eligibility and benefits
Update patient insurance information
Obtain authorizations and referrals
Communicate with patients and providers
Meet productivity and quality standards
Nice-to-have
Educate patients on insurance processes
Participate in process improvement initiatives
Provide excellent customer service
Key Requirements
High School Diploma or equivalent
Minimum 1 year of relevant work experience
3 years of direct experience in Insurance Verification and Registration (for Sr. role)
Computer literate
Strong written and oral communication skills
Able to work in a team environment
Graceful under pressure and stressful situations
Demonstrated knowledge of insurances, authorization/referrals guidelines