Shift Supervisor

Plscareers

Dorchester, MA, United States
Base: $17 - $19 usd; bonus/equity: this position i...
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Customer service excellence
Team leadership
Financial services operations
** PLS is seeking a Shift Supervisor for their Dorchester, MA location, responsible for leading a team to deliver exceptional customer service and meet operational goals. The ideal candidate should have management experience in retail or financial services, strong communication skills, and a commitment to customer engagement. **

Job Summary

  • Shift Supervisors are responsible for providing leadership to ensure the store delivers outstanding customer service, meets all operating objectives and financial goals, and follows company policies and procedures.
  • The Shift Supervisor performs all the duties of a Customer Service Representative plus assists the Assistant Store Manager in the day-to-day operations of the store.
  • Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training.

Matching Summary

Match Score: 75

** PLS is seeking a Shift Supervisor for their Dorchester, MA location, responsible for leading a team to deliver exceptional customer service and meet operational goals. The ideal candidate should have management experience in retail or financial services, strong communication skills, and a commitment to customer engagement. **

Salary

Base: $17 - $19 USD; Bonus/Equity: This position is bonus eligible; Benefits: medical/dental/vision, 401(k), vacation

Skills & Requirements

Must-have

  • customer service excellence
  • team leadership
  • financial services operations
  • cash handling procedures
  • regulatory compliance

Nice-to-have

  • building customer relationships
  • inspiring team excellence
  • community marketing support
  • English/Spanish bilingual

Key Requirements

  • Minimum one year management experience
  • Ability to engage with customers
  • Flexible work hours
  • English fluency required

Work Rights

Not specified

Tailored Resume

Cover Letter