Klantenservicemedewerker Voor Een Internationale Webshop

Concentrix

Paramaribo, Suriname
Base: excellent salary in euro; bonus/equity: loya...
Dutch and english language proficiency
Excellent computer skills
Excellent typing skills
You will provide customer service via chat, email, and phone to assist customers, offer advice, and represent the webshop

Job Summary

  • You will provide customer service via chat, email, and phone to assist customers, offer advice, and represent the webshop.
  • The role includes a three-week paid training program covering basic and product-specific knowledge.
  • The company offers a pleasant, informal, and educational work environment with continuous training, coaching, loyalty bonuses, and growth opportunities.

Matching Summary

You will provide customer service via chat, email, and phone to assist customers, offer advice, and represent the webshop.

Salary

Base: Excellent salary in EURO; Bonus/Equity: Loyalty bonus at 3, 6, and 12 months, then every 6 months; Referral bonus; Benefits: Full payment of health insurance; Vakantiegeld (holiday pay)

Skills & Requirements

Must-have

  • Dutch and English language proficiency
  • Excellent computer skills
  • Excellent typing skills
  • Multitasking ability
  • Own smartphone required

Nice-to-have

  • Familiarity with online shopping
  • Affinity for customer service
  • Flexible and positive attitude
  • Customer-oriented and stress-resistant

Key Requirements

  • Minimum age of 18 years
  • Completed secondary education or equivalent
  • Minimum 200 WPM typing speed
  • Proof of good conduct required

Work Rights

Not specified

Tailored Resume

Cover Letter