Spa Recepcionist

Four Seasons Hotels Ltd

Lisbon, Portugal
Competitive salary, wages, + a comprehensive benef...
Greeting all guests
Answering phone calls
Booking all appointments
Responsible for greeting all guests, answering phone calls, assisting guests with questions regarding the spa treatments and products, booking all appointments, checking the guest into the computer system and charging for services performed

Job Summary

  • Responsible for greeting all guests, answering phone calls, assisting guests with questions regarding the spa treatments and products, booking all appointments, checking the guest into the computer system and charging for services performed.
  • You will be scheduling appointments and forwarding relevant information ensuring all guests experience pure peace and relaxation.
  • The candidate must hold the required authorization to work in an European country and possess reading, writing and oral proficiency in both Portuguese and English.

Matching Summary

Responsible for greeting all guests, answering phone calls, assisting guests with questions regarding the spa treatments and products, booking all appointments, checking the guest into the computer system and charging for services performed.

Salary

Competitive Salary, wages, and a comprehensive benefits package

Skills & Requirements

Must-have

  • Greeting all guests
  • Answering phone calls
  • Booking all appointments
  • Charging for services performed
  • Describing Spa Treatment Menu
  • Responding to guest requests

Nice-to-have

  • Genuine heart and luxury
  • Exceptional guest experiences
  • World-class employee experience
  • Recognizing familiar faces
  • Connecting to people and world

Key Requirements

  • Spa Receptionist experience in luxury spa
  • Excellent communication and organization skills
  • Previous customer experience
  • Ability to work effectively under pressure
  • Attention to detail and problem solving skills
  • Ability to multitask and prioritize
  • Required authorization to work in an European country
  • Proficiency in Portuguese and English

Work Rights

Must have authorization to work in a European country

Tailored Resume

Cover Letter