Customer Banking Specialist - Rouse Hill (6 Months Fixed Contract)

COMMONWEALTH BANK OF AUSTRALIA

Rouse Hill, Australia
Part-time (30 hours per week)
Exceptional customer service delivery
In-depth customer conversations
Financial health checks
The Commonwealth Bank of Australia is seeking a Customer Banking Specialist for a 6-month fixed-term contract in Rouse Hill, requiring part-time availability. The role involves providing exceptional customer service, processing banking applications, and supporting clients with their financial needs

Job Summary

  • As the Customer Banking Specialist in our Rouse Hill Branch, you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
  • Support customers with enquiries, maintenance on accounts and process applications for credit products, complete Financial Health Checks to assess customers’ financial needs and identify any changes.
  • Provide options for the customer through education & demonstration of our in-branch technology and digital banking options, problem solve & provide effective solutions whilst championing our processes, procedures & drive our risk-adverse culture.

Matching Summary

Match Score: 85

The Commonwealth Bank of Australia is seeking a Customer Banking Specialist for a 6-month fixed-term contract in Rouse Hill, requiring part-time availability. The role involves providing exceptional customer service, processing banking applications, and supporting clients with their financial needs.

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • In-depth customer conversations
  • Financial Health Checks
  • Demonstrate in-branch technology
  • Problem-solving and effective solutions

Nice-to-have

  • Interest in building a career
  • Championing processes and procedures
  • Risk-adverse culture

Key Requirements

  • Proven experience in Financial Services, Retail or Hospitality
  • Excellent communication skills
  • Ability to articulate financial terms clearly
  • Ability to ask the right questions and find solutions
  • Ability to work in a busy, commercial and driven retail environment

Work Rights

Not specified

Tailored Resume

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