Senior Crm Product Owner, Us Biopharma

AstraZeneca

Wilmington, DE, USA
**
Salesforce life science cloud expertise
Omnichannel orchestration strategy
Restful api and event-driven architecture
** AstraZeneca is seeking a Senior CRM Product Owner for its U.S. BioPharma division in Wilmington, DE. The role focuses on leading the digital transformation of customer engagement through the Salesforce Life Science Cloud, requiring strong technical and strategic skills to drive omnichannel marketing and integration efforts. **

Job Summary

  • This role spearheads the digital transformation of the U.S. BioPharma customer engagement ecosystem by activating the Salesforce Life Science Cloud suite.
  • You will design AI-driven omnichannel strategies that leverage Data Cloud to enable real-time, closed-loop engagement for healthcare providers.
  • The position offers the opportunity to lead a squad of engineers in fostering a culture of technical excellence while bridging global innovation with local execution.

Matching Summary

Match Score: 75

** AstraZeneca is seeking a Senior CRM Product Owner for its U.S. BioPharma division in Wilmington, DE. The role focuses on leading the digital transformation of customer engagement through the Salesforce Life Science Cloud, requiring strong technical and strategic skills to drive omnichannel marketing and integration efforts. **

Skills & Requirements

Must-have

  • Salesforce Life Science Cloud expertise
  • Omnichannel orchestration strategy
  • RESTful API and Event-Driven Architecture
  • Agile leadership and DevSecOps practices
  • Stakeholder influence across business and IT

Nice-to-have

  • Experience with Salesforce Agentforce
  • Knowledge of HIPAA and US Pharma regulations
  • AWS or Azure cloud architecture proficiency
  • Vendor management for System Integrators
  • LLM and RAG implementation experience

Key Requirements

  • Bachelor's degree in Computer Science or related field
  • 7+ years of CRM or Customer Engagement experience
  • Proven track record managing Veeva CRM or Salesforce Life Science Cloud

Work Rights

Not specified

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