Quality Virtual Support Ii

Caliber Public Safety

Lewisville, TX, USA
Estimate, photo and documentation reviews
Communicate findings to service advisors
Identify areas for gp% improvement
Conduct estimate, photo and documentation reviews using standard review process developed by Caliber

Job Summary

  • Conduct estimate, photo and documentation reviews using standard review process developed by Caliber.
  • Communicate findings to service advisors for training and compliance improvement purposes.
  • Identify areas for GP% improvement through report analysis and estimate review.

Matching Summary

Conduct estimate, photo and documentation reviews using standard review process developed by Caliber.

Skills & Requirements

Must-have

  • Estimate, photo and documentation reviews
  • Communicate findings to service advisors
  • Identify areas for GP% improvement
  • Report and track findings for management
  • Advanced understanding of repair process
  • Collision theory knowledge

Nice-to-have

  • World Class customer service approach
  • Personable, friendly demeanor

Key Requirements

  • Minimum 5 years related experience
  • High school diploma or GED
  • Eligible to work in the U.S. with no restrictions

Work Rights

Must be eligible to work in the U.S.

Tailored Resume

Cover Letter