Client Service Representative

CAE

Dallas, US
On-site
Customer-oriented and highly motivated
Build and preserve trusting relationships
Identify opportunities for positive relationships
The Client Service Team ensures clients training at CAE Dallas experience a personalized, seamless experience, support customer experience strategy and help design key customer experiences that differentiates CAE within its training network

Job Summary

  • The Client Service Team ensures clients training at CAE Dallas experience a personalized, seamless experience, support customer experience strategy and help design key customer experiences that differentiates CAE within its training network.
  • Welcome and register clients at the Dallas training facility, ensuring a positive first impression.
  • Comprehensive medical, dental, vision, and EAP plans.

Matching Summary

The Client Service Team ensures clients training at CAE Dallas experience a personalized, seamless experience, support customer experience strategy and help design key customer experiences that differentiates CAE within its training network.

Skills & Requirements

Must-have

  • Customer-oriented and highly motivated
  • Build and preserve trusting relationships
  • Identify opportunities for positive relationships
  • Strategic and analytical problem-solving
  • Welcome and register clients
  • Prepare client materials
  • Ensure TSA and regulatory compliance
  • Collaborate with internal teams
  • Set up classrooms and ensure materials
  • Manage customer training experience
  • Troubleshoot client concerns

Nice-to-have

  • Positive first impression
  • Seamless client experience
  • Executive-level service and support
  • Goal-oriented mindset
  • Flexibility and adaptability

Key Requirements

  • High school diploma or equivalent
  • Experience in hotel, concierge, travel, or customer service
  • Strong computer skills (Microsoft Word, Excel, Outlook)
  • Ability to communicate effectively
  • Strong interpersonal skills
  • Demonstrated integrity and professionalism
  • Ability to manage multiple work requests
  • Ability to work independently and collaboratively
  • Strong problem-solving skills
  • Ability to use sound judgment
  • Physical ability to stand/sit for extended periods
  • Ability to lift up to 40 pounds

Work Rights

Not specified

Tailored Resume

Cover Letter