Prudential's purpose is to be partners for every life and protectors for every future, creating a culture where diversity is celebrated and inclusion is assured
Job Summary
Prudential's purpose is to be partners for every life and protectors for every future, creating a culture where diversity is celebrated and inclusion is assured.
The Performance Management and Benefit Tracking Lead will oversee the measurement and enhancement of the Value Creation Center's (VCC) performance, developing frameworks for tracking benefits and outcomes.
This role involves providing critical insights and analysis to support decision-making, driving continuous improvement, and working closely with cross-functional teams to gather and report on key performance indicators.
Matching Summary
Prudential's purpose is to be partners for every life and protectors for every future, creating a culture where diversity is celebrated and inclusion is assured.
Skills & Requirements
Must-have
Performance Management Frameworks
Benefit Tracking Frameworks
KPI and SLA Definition
Performance Dashboards
Data Analysis and Reporting
Cross-functional Collaboration
Nice-to-have
Customer Success Principles
Thriving in Fast-Paced Environments
Relationship Building
Continuous Improvement Culture
Key Requirements
Minimum 5 years experience
Bachelor's degree in Business or related field
Experience in business performance management
Experience in data management
Experience in portfolio management
Experience in project management
Shared services or value creation environment exposure