＜ep事業部＞サービスビジネスグループ Technical Services (テクニカル コールセンター)

Abbott

Tokyo, Japan
Not specified
Medical device system technical support
Collaboration with field service teams
Customer complaint resolution
Abbott is seeking a technical services representative for its Service Business Group in Tokyo, Japan. The role involves providing technical support for medical device systems, collaborating with field service personnel, and ensuring efficient operations in accordance with company policies

Job Summary

  • The role provides dedicated technical support for Abbott's EP department medical device systems to healthcare facility customers and internal stakeholders.
  • The incumbent coordinates with field service representatives to efficiently arrange parts and handle on-site support requirements.
  • The position serves as the representative for technical services regarding product complaints from a quality system perspective.

Matching Summary

Match Score: 75

Abbott is seeking a technical services representative for its Service Business Group in Tokyo, Japan. The role involves providing technical support for medical device systems, collaborating with field service personnel, and ensuring efficient operations in accordance with company policies.

Skills & Requirements

Must-have

  • Medical device system technical support
  • Collaboration with field service teams
  • Customer complaint resolution
  • Clinical and technical support provision

Nice-to-have

  • Continuous process improvement skills
  • Knowledge of latest industry information
  • Cost-efficient service operations management

Key Requirements

  • Experience with medical device systems
  • Ability to coordinate field service activities
  • Understanding of quality system processes

Work Rights

Not specified

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