Customer Service Representative

It's a Dog's Life

Johns Creek, GA, United States
Base: $15.00ph doe; bonus/equity: tips; benefits: ...
Handling phones and customers
Welcoming pet parents and furry vips
Managing check-ins and check-outs
We are revolutionizing the pet industry and are sniffing out our next Customer Service Representative who can make every client feel like a VIP

Job Summary

  • We are revolutionizing the pet industry and are sniffing out our next Customer Service Representative who can make every client feel like a VIP.
  • You’ll be responsible for welcoming pet parents and their furry VIPs, answering phones, touring new clients, managing check-ins/outs, and handling complaints.
  • Perks include part-time health, mental health, and telehealth benefits, with pay starting at $15.00/hour DOE + tips.

Matching Summary

We are revolutionizing the pet industry and are sniffing out our next Customer Service Representative who can make every client feel like a VIP.

Salary

Base: $15.00/hour DOE; Bonus/Equity: tips; Benefits: part-time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • handling phones and customers
  • welcoming pet parents and furry VIPs
  • managing check-ins and check-outs
  • responding to complaints with patience
  • keeping lobby clean and welcoming
  • supporting other team members

Nice-to-have

  • fluent in human and hound
  • concierge and chaos coordinator
  • people-person and pet-person
  • charm of a customer service pro

Key Requirements

  • 1+ year customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required
  • Must be able to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter