Jones Lang Lasalle is seeking a Network Operation Centre (NOC) Shift Engineer for their facility in Johor Bahru, Malaysia. The role involves monitoring critical systems, managing incidents, and collaborating with various IT teams to ensure optimal network performance and service availability
Job Summary
Monitor and manage critical facility systems such as power, cooling, and fire suppression to ensure uptime and availability.
Handle and manage network incidents, including recording, escalating, and ensuring timely resolution with cross-functional teams.
Maintain accurate network documentation for BMS systems and participate in change management processes with minimal disruption.
Matching Summary
Match Score: 85
Jones Lang Lasalle is seeking a Network Operation Centre (NOC) Shift Engineer for their facility in Johor Bahru, Malaysia. The role involves monitoring critical systems, managing incidents, and collaborating with various IT teams to ensure optimal network performance and service availability.
Skills & Requirements
Must-have
Monitor critical facility systems
Ensure uptime and availability
Network performance monitoring
Incident management and resolution
Network documentation maintenance
Nice-to-have
Propose alarm reduction suggestions
Collaborate with cross-functional teams
Stay up-to-date with network technologies
Key Requirements
Diploma or degree in IT, Computer Science, or related discipline
Minimum 3 years experience in NOC or data centre
Experience with network monitoring tools
Familiarity with network hardware (routers, switches, firewalls)
Understanding of network security principles
Proficiency in troubleshooting network issues
Ability to work in a 24/7 operational environment including on-call rotations