Lead Analyst, It Network

Uottawa

Ottawa, Ontario, Canada
Base: $104,333.00 - $129,723.00; bonus/equity: not...
It operations management
Network support services
Team leadership and supervision
The incumbent manages a group of IT professionals engaged in the provision of computing and network support services, ensuring efficient delivery and support of network services

Job Summary

  • The incumbent manages a group of IT professionals engaged in the provision of computing and network support services, ensuring efficient delivery and support of network services.
  • Working at Information Technology offers a dynamic and collaborative environment focused on optimizing technological investments to enhance the student experience and support faculty, researchers, and staff.
  • The University of Ottawa embraces diversity and inclusion, fostering a culture of respect, teamwork, and innovation while committing to employment equity and accessible work environments.

Matching Summary

The incumbent manages a group of IT professionals engaged in the provision of computing and network support services, ensuring efficient delivery and support of network services.

Salary

Base: $104,333.00 - $129,723.00; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • IT operations management
  • Network support services
  • Team leadership and supervision
  • IT project and budget management
  • Data security and privacy compliance
  • Bilingual French and English

Nice-to-have

  • Change management experience
  • Strong communication skills
  • Proactive technology awareness
  • Client service orientation
  • Teamwork and cooperation
  • Initiative and creativity

Key Requirements

  • University degree in Computer Science or related field
  • Minimum five years managing IT operations
  • Experience leading IT teams
  • Knowledge of IT service management best practices
  • Experience with service level agreements
  • Human resources management experience
  • Bilingualism in French and English

Work Rights

Canadians and permanent residents given priority

Tailored Resume

Cover Letter