The Head of Performance – Routes position at merseysidebusjobs.co.uk involves leading route performance for London operations, focusing on operational efficiency, service reliability, and achieving financial targets. The role requires strong leadership, analytical skills, and experience in managing operational teams within the transport sector
Job Summary
The role is accountable for driving service reliability, improving operational efficiency, and maximising QIC revenue through effective leadership of the Route Performance function.
Lead, manage, and develop the Route Performance team, building a high-performance culture focused on accountability, pace, and decision-making.
Build and maintain effective working relationships with Transport for London and other key stakeholders to support service delivery and represent the business in performance reviews.
Matching Summary
Match Score: 85
The Head of Performance – Routes position at merseysidebusjobs.co.uk involves leading route performance for London operations, focusing on operational efficiency, service reliability, and achieving financial targets. The role requires strong leadership, analytical skills, and experience in managing operational teams within the transport sector.
Skills & Requirements
Must-have
Route performance management
Transport for London compliance
Operational efficiency improvement
Team leadership and development
Financial and budget management
Stakeholder relationship management
Nice-to-have
Data-driven decision making
Cross-functional collaboration
Continuous improvement initiatives
Business continuity leadership
Tender bid contribution
Key Requirements
Strong knowledge of TfL bus performance frameworks
Proven experience managing managers in operational environment
Experience managing budgets and delivering financial targets
Understanding of Health & Safety and regulatory compliance